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Privacy Policy

At Destination Lighting, we are committed to protecting the privacy of our customers. Because we take your right to privacy seriously, we developed this privacy statement to inform you about our privacy practices. Destination Lighting respects each individual's right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at Destination Lighting's Web site. By visiting Destination Lighting's Web site, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. If our policy on information collection or uses changes, we will update the information accordingly on this page.

For answers to some frequently asked questions about our Privacy Policy, please refer to the "Technical/Privacy" section of our FAQ page, or contact our Customer Service department for additional assistance.

Personal Information You Provide to Us

Destination Lighting collects personal information you provide to us when shopping our Web site such as your name, address, telephone number and e-mail address. We may also collect information which our users divulge about others when making a referral, sharing a Wish List or sending a Web page URL to a friend. You may choose not to provide us with certain information, but that may limit your ability to use our Web site. The personal information you provide is used for such purposes as delivering products or services to you, responding to your requests for certain information, customizing content you see and communicating with you about new products and special promotions. Destination Lighting will not disclose or sell personal information such as your name, mailing address, e-mail address or telephone number. By shopping with us, you agree that we may use your information for our own marketing purposes.

Personal information Collected Automatically

We collect the following general data that is not personally identifiable information when you interact with our Web site or services: your IP address, time and date of your visit, cookie information and the page(s) you requested. We automatically receive and record such general information on our server logs from your browser. We collect demographic data in order to provide a better shopping experience for our customers and the information is collected involuntarily. We collect this information through methods such as registration forms, clickstream tracking and log files. To receive our products and services, some information we collect is mandatory because this is how we ship products to you and track your order. Other information we request is optional.

E-mail Communication

Destination Lighting offers registered users the option to receive regular communication about our products and services via email. By default, all registered users will automatically receive the complimentary My Design Advisor newsletter. You can opt-out of this email subscription at any time by deselecting the check box on the My Account page, then saving your user settings. You can also discontinue your subscription by clicking the "Unsubscribe" link found in the body of your emailed newsletter message. If you would like to subscribe to our newsletter, simply leave the check box selected during registration or return to the My Account page. You may also opt-in by supplying your first and last name and email address on our list management site.

There are certain e-mails that Destination Lighting may continue to send per your request or that are necessary for you to receive the full benefit of our services. For example, we use e-mail to deliver information that registered users request, as well as provide details about customer account(s), delivery information, and operational information regarding existing products, services and systems.

Cookies

Destination Lighting uses cookies on our Web site. A cookie is a small alphanumeric identifier that our Web server places on your browser to uniquely identify you as a visitor to our Web site. Cookies enable Destination Lighting to track usage patterns and deliver customized content to users. Destination Lighting cookies do not collect personally identifiable information, and we do not combine the general information collected through cookies with other personal information to tell us who you are. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies. However, cookies need to be enabled to effectively shop the Destination Lighting Web site.

Information usage

We will supplement information collected at our Web site with data from other sources such as credit history reports to authorize purchases. We may share data with third parties including shipping companies (United Parcel Service) and credit card companies used for the transaction (Visa, MasterCard, American Express and Discover). These third parties will use the data for shipping and billing purposes only, and users cannot opt out of sharing their information with the above third parties.

We rely on other companies and individuals to perform tasks on our behalf and we share your information with them so we can provide products and services to you. Some of these tasks include fulfilling orders, delivering packages, sending mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer service. Unless we communicate otherwise, agents of Destination Lighting do not use personal information we share with them beyond what is necessary for us to serve you.

Data Storage and Security

Destination Lighting takes considerable precautions to protect your personal information from loss, misuse and alteration with our state-of-the-art servers. No credit card information is stored on our Internet database. We believe your personal information should be protected.

We use the latest encryption technology to keep your personal information safe. We use Secure Sockets Layer (SSL) technology to ensure the security of your personal and order information. All your ordering information—including your name, address, and credit card number—is encrypted over a secure channel for maximum security.

Questions or Concerns

If you have questions about this policy please contact our Customer Service department. Thank you for shopping at Destination Lighting.