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If you have questions or concerns, you may contact us by clicking our "Live Chat" support button. Our knowledgeable online operators are ready to assist you Monday through Friday between 8:00 a.m. and 5:00 p.m. Pacific Time (excluding holidays).
If our support channels are temporarily full or unavailable, you will be prompted to submit your message for an email response. Typical inquiries for our support staff include but are not limited to:
- Checking stock status
- Learning more about finishes
- Retrieving lamp shade details
- Finding light bulb technical information
- Getting help using Web site features
Other Ways to Get Help
Track Your Order
Registered Destination Lighting customers can track their order online 24 hours after it has been placed. Go to My Account and click on Order History. If you don't have a Destination Lighting account, register today!
Update Your Account
Registered Destination Lighting customers can change their contact information anytime. Go to My Account and update your profile.
Frequently Asked Questions
Destination Lighting maintains a list of Frequently Asked Questions. For clear and concise answers to our customers' most common inquiries, look here first.
Email Support
You may use our customerservice@destinationlighting.com or use our contact form to directly send our staff a message. Typically, you will we receive a response on the next business day.
Phone Support
Give Us a Call: (800) 653-6556
Our call center is staffed between 7 a.m. and 6 p.m. (Pacific Time) Monday through Friday.
